In business today, it's simply not
enough to have a good product or
service. To achieve success, one has
to ensure there is a supportive business
model in place. What's the big picture
and how can you get there? How can you
form a solid foundation to keep your
business ahead of the pack?
Beyond the classic 4 Ps (product,
price, place and promotion) of marketing are four distinctive essentials of
organizational excellence: principles,
purpose, passion and performance.
These concepts need to be defined,
focused, monitored and carried
through each day to give your company
strength in direction and a true course
for success.
The information in this article is selected from a detailed proprietary program
featuring worksheets and analysis to
help you develop your organization's
personalized 4 Ps.
I Principles - core values
This is the meat of your business identity, where you set the standard for
everything you do, why you do it, and
how you do it. It's important to not only
define these Principles, but to live by
them. It does you no good to set goals or
standards that aren't communicated and
modeled by your team 100 percent of the
time. In developing your principles, put
them to the money test a principle
isn't a principle unless it stands even
when it costs money. In addition, test
your Principles in difficult situations to
see if they hold up.
I Purpose - vision
When defining your purpose, you must
look beyond the obvious and ensure
clarity after all, this guides your company's present and future. A well-developed, well-executed vision has three fac-
tors: (1) the purpose must be powerful
and established; (2) it only works with
inspired and dedicated team members
who are clearly aligned with it; and (3)
team leaders must commit to seeing it
through. When the purpose is recognized and embraced by your team, it
brings passion and excitement to everyday operations. This enthusiasm is infec-
tious, and necessary, to generating new
business and ensuring all business is
executed to the best of the organization's abilities.
I Passion - mission
This is the "how" to achieving your purpose your orienting battle cry. Keep it
simple, no longer than a few brief sentences. This will help invigorate and
organize your goals, and serves as the
compass to keep you on course to
achieving your vision. It's important that
this declaration is clear and concise. Any
team member on any given day should
be able to glance at the organization's
passion and be reoriented and reinvigorated about what he or she does and
why.
I Performance - aligned execution
To obtain a desired outcome, a business needs to align all its facets: process-
es, resources, infrastructure, motivations, performance and rewards.
Properly aligning these elements is the key to driving the organization toward
excellence. Performance empowerment and accountability measures are the
spokes on the wheels of the organization's benchmarks and objectives all
of which must be aligned with the passion, purpose and principles. These
measures serve as quality indicators to
ensure business success.
These 4 Ps need to be living elements,
not just stuck inside a frame on a motivational wall poster. Each team member
should have personal access to these.
Teasdale Worldwide uses an accordionfold, pocketsize keepsake piece. There
are powerful methods of involving the
executive team in creating your 4 Ps.
Further programs of staff buy-in to the 4
Ps can be used to communicate the big
picture and equip them to advance the
agenda in an orchestrated, effective
manner.
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